JMP> HELD vs NEEDS-ATTENTION

JMP> HELD vs NEEDS-ATTENTION

Tom Hastings hastings at cp10.es.xerox.com
Tue May 27 17:18:18 EDT 1997


>Return-Path: <jmp-owner at pwg.org>
>Date: Thu, 22 May 1997 17:54:27 PDT
>From: JK Martin <jkm at underscore.com>
>To: harryl at us.ibm.com
>Subject: Re: JMP> HELD vs NEEDS-ATTENTION
>Cc: jmp at pwg.org
>X-Sun-Charset: US-ASCII
>Sender: jmp-owner at pwg.org
>
>You raise a good point, Harry.  I think we really want the user
>to be able to distinguish between jobs not printing due to problems
>vs. administrative "hold" (no matter who put the job on hold).
>
>One definition we'll have to nail down is NEEDS-ATTENTION.  Does
>that term imply device-only problems, or any kind of problem that
>keeps the job from printing (other than HELD)?
>
>Given your statements, I'd vote for having NEEDS-ATTENTION imply
>_any_ kind of problem, and not just device-related problems.


This confusion as to what "NEEDS-ATTENTION" might mean is why IPP
change the name from needs-attention to printer-stopped and changed
it from a job state to a job-state-reason, since the printer can stop
whether you are the current job or just one of the hapless waiting
in the pending state.


>
>Similarly, I'd suggest that HELD implies an administratively-set
>condition only.


In the updated IPP and JMP, we don't have a held state, but several of
the job-state-reasons indicate that the job can't be run and usually
because the user or the administrator took some action or specified some
resource that isn't ready.


Ok?


Tom


>
>Quick comments/votes by the others?  (Tick, tick, tick...)
>
>	...jay
>
>----- Begin Included Message -----
>
>>From jmp-owner at pwg.org Thu May 22 19:41 EDT 1997
>From: Harry Lewis <harryl at us.ibm.com>
>To: <jmp at pwg.org>
>Subject: JMP> HELD vs NEEDS-ATTENTION
>Date: Thu, 22 May 1997 19:42:38 -0400
>
>Some of the job state reasons for HELD seem like they would fit better as
>reasons for NEEDS-ATTENTION. For example:
>
>  requiredResourcesNotReady           0x20
>         The job is in the held state because at least one of the
>         resources needed by the job, such as media, fonts, resource
>         objects, etc., is not ready on any of the physical devices
>         for which the job is a candidate.
>
>
>     serviceOffLine                      0x400000
>         The service/document transform is off-line and accepting no
>         jobs.  All pending jobs are put into the held state.  This
>         could be true if its input is impaired or broken.
>
>These reasons seem categorically different than "Someone put this
>job on Hold 'till midnight".
>
>I guess it is fairly clear that state NeedsAttention should pertain to
>actual DEVICE failures, but 0x400000, above, sounds like it could
>be just that to me.
>
>Harry Lewis - IBM Printing Systems
>
>
>----- End Included Message -----
>
>



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