JMP Mail Archive: Re: JMP> HELD vs NEEDS-ATTENTION

Re: JMP> HELD vs NEEDS-ATTENTION

Robert Herriot (Robert.Herriot@Eng.Sun.COM)
Thu, 22 May 1997 18:53:40 -0700

You might want to look at the changes that we made in the IPP job-state
at yesterday's meeting. The current jobs states are:

---> canceled
pending -> processing -|--> aborted
---> completed

Normally a job progresses only from left to right through three states.

held and retention became job-state-reasons. The job MIB concept of
needs-attention is in IPP a job-state-reason: printer-stopped which a
job can have as a value of job-state-reasons when its job-state is
pending or processing.

We hoped that the Job MIB group would consider these changes in the
jobMIB as well.

Bob Herriot

> From jkm@underscore.com Thu May 22 17:56:58 1997
>
> You raise a good point, Harry. I think we really want the user
> to be able to distinguish between jobs not printing due to problems
> vs. administrative "hold" (no matter who put the job on hold).
>
> One definition we'll have to nail down is NEEDS-ATTENTION. Does
> that term imply device-only problems, or any kind of problem that
> keeps the job from printing (other than HELD)?
>
> Given your statements, I'd vote for having NEEDS-ATTENTION imply
> _any_ kind of problem, and not just device-related problems.
>
> Similarly, I'd suggest that HELD implies an administratively-set
> condition only.
>
> Quick comments/votes by the others? (Tick, tick, tick...)
>
> ...jay
>
> ----- Begin Included Message -----
>
> From jmp-owner@pwg.org Thu May 22 19:41 EDT 1997
> From: Harry Lewis <harryl@us.ibm.com>
> To: <jmp@pwg.org>
> Subject: JMP> HELD vs NEEDS-ATTENTION
> Date: Thu, 22 May 1997 19:42:38 -0400
>
> Some of the job state reasons for HELD seem like they would fit better as
> reasons for NEEDS-ATTENTION. For example:
>
> requiredResourcesNotReady 0x20
> The job is in the held state because at least one of the
> resources needed by the job, such as media, fonts, resource
> objects, etc., is not ready on any of the physical devices
> for which the job is a candidate.
>
>
> serviceOffLine 0x400000
> The service/document transform is off-line and accepting no
> jobs. All pending jobs are put into the held state. This
> could be true if its input is impaired or broken.
>
> These reasons seem categorically different than "Someone put this
> job on Hold 'till midnight".
>
> I guess it is fairly clear that state NeedsAttention should pertain to
> actual DEVICE failures, but 0x400000, above, sounds like it could
> be just that to me.
>
> Harry Lewis - IBM Printing Systems
>
>
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>