Web Based Monitoring and Management: RE: WBMM> RE: Scope and

RE: WBMM> RE: Scope and Starting Point

From: McDonald, Ira (imcdonald@sharplabs.com)
Date: Sat Feb 22 2003 - 14:08:24 EST

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    -----Original Message-----
    From: Wagner,William [mailto:WWagner@NetSilicon.com]
    Sent: Friday, February 21, 2003 3:28 PM
    To: McDonald, Ira; 'Wbmm (E-mail)
    Subject: RE: WBMM> RE: Scope and Starting Point

    Ira,

    I am sorry, I guess my write-up is not clear. The only inbound HTTP path
    required is at the "Monitor", which generally is a centralized data
    collection site servicing many enterprises. The imaging devices or their
    proxies initiate all connections, which makes the requirements of this
    approach very different from internal management schemes. This configuration
    is being used by several companies.

    <ira> Your model of imaging devices or their proxies initiating all the
          TCP/HTTP connections works fine of course - my mistake.

    ...snip...

    I respect the IETF ability to suggest guidelines but I do not understand why
    they should care or seek to restrict what is sent out by a browser accessing
    the internet. That is the model that I am suggesting. Of course, if there is
    a valid reason why this configuration is somehow flawed (in a serious enough
    way to counter the obvious advantages), then it is desirable to find this
    out and seek alternatives.

    <ira> The IETF cares about what kind of traffic flows on given ports and
          protocols because the DMTF/IETF/W3C are spending a lot of time on
          their joint CIM (Core Information Model) and what are now called
          PIBs (Policy Info Bases) used for "policy-based" system management.

          If imaging devices (for example) "hide" their WBMM application by
          masquerading as "web browsers on port 80" they defeat assigning
          priority classes to traffic (for routing) and security mechanisms
          (for protecting corporate data from being disseminated outside
          across the firewalls).

          I would urge you not to advocate the use of port 80 by WBMM. It
          is not "firewall friendly".

    Have fun.

    Bill Wagner

    -----Original Message-----
    From: McDonald, Ira [mailto:imcdonald@sharplabs.com]
    Sent: Friday, February 21, 2003 3:26 PM
    To: Wagner,William; McDonald, Ira; 'Wbmm (E-mail)
    Subject: RE: WBMM> RE: Scope and Starting Point

    Hi Bill,

    In your model, special firewall setup IS necessary!

    In-bound HTTP (even on port 80) from the Internet to someone's
    desktop computer or printer is exactly what system admins
    don't allow across their firewalls. The inbound HTTP is
    allowed ONLY to specific IP addresses (internal Web servers
    or FTP servers).

    PSI implementations MUST ONLY use the (future) IANA-assigned
    PSI "registered port" (a number greater than 1024 for a vendor
    defined protocol).

    PSI implementations (even by administrator configuration)
    MUST NOT ever use port 80.

    Firewall friendly (according to the IETF's work-in-progress
    guidelines on "firewall friendly") means that applications
    never share the same "well-known" (< 1024) or "registered"
    port.

    The premise that using HTTP transport is "firewall friendly"
    is obsolete. The best document on the topic is Keith Moore's
    "On the use of HTTP as a Substrate" (RFC 3205, February 2002)
    which is Best Current Practice status.

    Cheers
    - Ira

    -----Original Message-----
    From: Wagner,William [mailto:WWagner@NetSilicon.com]
    Sent: Friday, February 21, 2003 11:55 AM
    To: McDonald, Ira; 'Wbmm (E-mail)
    Subject: RE: WBMM> RE: Scope and Starting Point

    Ira,

    Perhaps that was an unfortunate term to use. I think Axeda uses the term
    "firewall friendly (C)". The intent is to provide limited access to imaging
    devices without jeopardizing enterprise or network security, but also
    without requiring special tunneling in the firewalls beyond what must be
    done to provide employee internet access. Indeed, it was my understanding
    that this is a basic premise of PSI as well.

    If there are firewall application cracking, then we must consideration how
    to address that. But, from the perspective of someone involved with
    deploying such equipment, the approach become much less viable (read
    unacceptable to most customers) if special firewall setup is needed.
    .
    Thanks.

    Bill Wagner

    -----Original Message-----
    From: McDonald, Ira [mailto:imcdonald@sharplabs.com]
    Sent: Friday, February 21, 2003 12:35 PM
    To: Wagner,William; 'Wbmm (E-mail)
    Subject: RE: WBMM> RE: Scope and Starting Point

    Hi Bill,

    I disagree - "finessing firewalls" by using HTTP (presumably
    on specifically port 80?) is NOT a valid goal in my opinion.

    Neither customers nor vendors should WANT to "finesse"
    firewalls.

    Cheers,
    - Ira McDonald

    PS - Note that most new firewalls do application level cracking
    of HTTP port 80 traffic, so "finessing" them is not going to be
    easy in the future.

    -----Original Message-----
    From: Wagner,William [mailto:WWagner@NetSilicon.com]
    Sent: Thursday, February 20, 2003 4:04 PM
    To: 'Wbmm (E-mail)
    Subject: RE: WBMM> RE: Scope and Starting Point

    Bob Tailor had a very good suggestion. "..try to identify the issues before
    [the conference call]
     so you might ask that everyone post them to WBMM before the meeting. For
    "simple" issues, we may be able to knock them off in email, saving our phone
    time for the more significant/contentious issues."

    I had intended that sort of thing in asking for comments on the write-up (or
    any other comments that were felt to be germane). But an explicit request
    may be more fruitful.

    Please forward your issues to the list!

    Lets start with a few that I see.

    1. Basic purpose: I have defined it as access by an external agent to
    imaging devices on an enterprise network, for the purpose of monitoring
    usage and alerts, perhaps for doing maintenance tests and general
    configuration, and perhaps for downloading files including executables,
    fonts, upgrades, etc.
            a. Do we have agreement on this?
            b. Is there a strong feeing that the scope must be expanded, and if
    so, how?

    2. Consideration of the approaches in the documents referenced by Ira, Lee
    and Don (thank you all). Should we embrace, ignore, or possibly extract some
    aspects from which ones?
      My contention is:
            a. as overall approaches, all seem to lack the concept of finessing
    firewalls
            b. approaches intended for managing/configuring networks miss the
    problems of an external agent trying to manage devices on the network. The
    MIS people want some inherent restrictions on what the external site can do,
    and in many cases, want to be able to monitor messages being sent out to
    make sure that there is nothing untoward.
            c. we may however, want to consider some other aspects of the other
    approaches. Perhaps the coding or the notion of XML coded RPCs.

    3. Is there general agreement on the use of HTTP clients operating in a
    Browser-like mode as the mechanism to finesse firewall?

    Please feel free to add issues!

    Many thanks,

    Bill Wagner/NetSilicon

    -----Original Message-----
    From: TAYLOR,BOB (HP-Vancouver,ex1) [mailto:bobt@hp.com]
    Sent: Thursday, February 20, 2003 3:49 PM
    To: Wagner,William
    Subject: FW: WBMM> RE: Scope and Starting Point

    3/4 4-5 EST works for me. One suggestion: Given that you only are
    allocating one hour, it might be good to try to identify the issues before
    then, so you might ask that everyone post them to WBMM before the meeting.
    For "simple" issues, we may be able to knock them off in email, saving our
    phone time for the more significant/contentious issues.

    bt

    -----Original Message-----
    From: Wagner,William [mailto:WWagner@NetSilicon.com]
    Sent: Wednesday, February 19, 2003 6:11 PM
    To: wbmm@pwg.org
    Subject: WBMM> RE: Scope and Starting Point

    Greetings:

    I have attached some thoughts on the use cases the WBMM should be
    addressing, and taken a cut at defining a starting point. The document is
    posted to:
    ftp://ftp.pwg.org/pub/pwg/wbmm/white/wbmm_Scope&Start.pdf

    I would appreciate some feedback with the objective of finding common ground
    within the working group. Would a conference call on 4 March, 4-5 PM EST be
    agreeable?

    Bill Wagner



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