Web-based Imaging Management Services: RE: WIMS> RE: Brief m

RE: WIMS> RE: Brief minutes from WIMS 8 June 2005

From: Richard_Landau@Dell.com
Date: Mon Jun 13 2005 - 12:18:13 EDT

  • Next message: wamwagner@comcast.net: "WIMS> June 15 Conference Call"

    Bill, et al.,
     
    Thanks again for more clarifications. Glad to hear that we're all much
    on the same page. I look forward to contributing to making progress on
    all these fronts.
     
    rick

      _____

    From: wamwagner@comcast.net [mailto:wamwagner@comcast.net]
    Sent: Friday, June 10, 2005 19:24
    To: Landau, Richard; harryl@us.ibm.com
    Cc: imcdonald@sharplabs.com; thrasher@lexmark.com; wims@pwg.org
    Subject: Re: WIMS> RE: Brief minutes from WIMS 8 June 2005

    Rick,
     
    Your comments are very valuable, not just because of your extensive
    knowledge of the industry but because a prospective user can see
    problems that those of us close to the project do not see.
     
    As Ira has pointed out, the ExecuteAction operation in the Manager
    Interface does allow for a manager to initiate an immediate action,
    without a schedule. Although the same thing can be done with a
    SetSchedule operation with the execute timing set to immediate, the
    ExecuteAction operation was considered simpler.
     We do need to do a major cleanup on the
    ftp://ftp.pwg.org/pub/pwg/wims/wd/wd-wims10-20050322rev.doc draft, but
    it does include use models and interaction diagrams. Some more specific
    help on where these fail would be appreciated.
     
    We too understand that Web Services has advanced greatly since we
    started WIMS. We had spent some looking at what was being worked on
    before we started, and it seemed that WEB Based enterprise management ,
    in general, was indeed being addressed. We felt that an activity that
    addressed fleet management in combination with the development of a
    management model for multifunction devices expressible in XML, which was
    necessary for any Web based management, would be useful. I think that
    remains true, although we may be not satisfactorily addressing this.
     
    And we certainly agree with you comment on proxies.
     
    I would like to try and wrap up the counter spec as soon as possible so
    that we can get on with WIMS protocol, and perhaps an extension to WIMS
    protocol. I hope you, and others, will continue to contribute to this
    effort.
     
    Bill Wagner, WIMS Chariman
     
    -------------- Original message --------------

            Bill, thanks for the historical perspective. I appreciate that,
    having been away from this business for a few (apparently interesting)
    years.
             
            My questions really stemmed from two fundamental concerns. (I
    will write real requirements later at some length.)
             
            1. I found it very difficult to grasp the document as it
    stands. I came away with the impression that only scheduled operations
    are supported, and I think that anyone but the most serious reader would
    make similar mistakes. Introductory information that describes usage
    models and message exchange sequences would be very helpful in this
    regard.
             
            2. I appreciate the need for a fleet management protocol, but
    not to the exclusion of other, simpler models. Two years ago when WIMS
    was conceived and written, web services were exotic and heavyweight. No
    longer true. Web services will be the new SNMP, eventually, in endpoint
    devices. They will be just another transport mechanism for the same
    management information in the device.
             
            Didn't early SNMP specs talk about proxy implementations? I
    haven't seen any new SNMP proxy implementations lately. Web services
    will follow the same path: there will be early proxy implementations to
    front for legacy devices, but they will migrate into endpoint devices --
    and much more quickly than SNMP did.
             
            I would like to see the WIMS model *extended*, not changed, to
    embrace modest groups of printers/MFDs managed from within, which is
    still a much more common deployment in our experience. To support that
    model, I think we need to consider extensions such as polled management,
    event notification, service advertising, and resource discovery.
    Scheduled, reverse-communications (benign Trojan horse) operations
    suitable for fleet management can be entirely layered on top of such a
    simpler model, I believe.
             
            Enough tirade for one day. I apologize for its length.
             
            I cannot make the call this coming Wed., 6/15, sorry; out of
    town.
             
            rick
             
             

      _____

            From: Harry Lewis [mailto:harryl@us.ibm.com]
            Sent: Wednesday, June 08, 2005 22:59
            To: wamwagner@comcast.net
            Cc: McDonald, Ira; Landau, Richard; thrasher@lexmark.com;
    wims@pwg.org
            Subject: Re: Brief minutes from WIMS 8 June 2005
            
            
             

            Excellent response, Bill. I agree with getting the current
    Counter Spec (and WIMS... if possible) to CS w/o too much perturbation
    and building (into Enterprise mgt) from there... UNLESS... someone has
    some powerhouse recommendations that generate a great deal of new
    interest.
            ----------------------------------------------
            Harry Lewis
            IBM STSM
            Chairman - IEEE-ISTO Printer Working Group
            http://www.pwg.org
            IBM Printing Systems
            http://www.ibm.com/printers
            303-924-5337
            ----------------------------------------------
            
            
            
    wamwagner@comcast.net

    06/08/2005 05:46 PM

    To
    "McDonald, Ira" <imcdonald@sharplabs.com>, Harry
    Lewis/Boulder/IBM@IBMUS, "McDonald, Ira" <imcdonald@sharplabs.com>,
    thrasher@lexmark.com, Richard_Landau@Dell.com
    cc
    wims@pwg.org
    Subject
    Re: Brief minutes from WIMS 8 June 2005

                    

            Rick's questions are interesting, and to an extent reflect the
    sort of capability that HP wanted to include in WIMS, before they
    withdrew.
              
            The answers to the questions are quite simply that WIMS was
    intended for fleet management, and was specifically aimed at increasing
    the efficiency and potential market of companies like Danka and Ikon
    (and the service arms of several MFD manufacturers), which account for a
    vast number of multifuntion products in place today. Indeed, it appears
    that most small and midsized companies and indeed many large enterprises
    do not buy or maintain MFD products with internal resources.
              
            It was recognized that some of the capabilities included in WIMS
    would be useful for enterprise level management as well, and some
    features were added to support this application. With HPs sudden
    withdrawal from what had been active participation, the remaining
    members of the WG decided to concentrate on the original scope.
              
            If Dell or any other companies would like to expand the WIMS
    scope, I am sure the WG would be happy to support this. However, I want
    to follow through with the objective of getting the basic WIMS ideas in
    some recoverable form, probably a candidate specification. The
    additional features could be addressed by a subsequent document.
                
            It has turned out that, for whatever reason, we have been unable
    to get active participation from those companies that would most
    directly benifit from WIMS. On the other hand, manufacturers appear more
    interested in pursuing private solutions with the intent of locking
    customers into using their products. It would seem that a company that
    sold products OEM'ed from multiple manufacturers would prefer a standard
    solution. At any rate, it is with the belief that a standard means of
    facilitating third-party fleet management is needed and that this need
    will be recognized eventually that we wanted to document the
    fleed-management WIMS.
              
            Because third-party fleet management concerns are not generally
    trusted with anything except the minimum information necessary to bill
    and maintain their equipment, many of the features that an enterprise
    management capability would want would need to be disabled for
    third-party fleet management.
              
            In direct answer to Rick's questions:
              
             (1) Why is the WIMS Protocol only explained in terms of the
    > Schedule and fleet management / firewall traversal?
             - In facilitating third party management, particularly for
    small sites, the intent was to utilize the existing network facilities
    and require a minimum installation activity. The approach taken was to
    use existing web access capability (with whatever protection the site
    normally provides for).
            - The schedule approach reflects the premise that all
    communication is to be initiated by from the site. This supports both
    the use of an unaltered web access facility at the side, and the
    requirement that the site retains control over what what the manager has
    access to.
            
    >
    > (2) Why isn't there a second top-level diagram showing the use

    > of WIMS _within_ an enterprise, specifically _without_ a
    > proxy (i.e., small network of WIMS-capable imaging systems)?
              
            -This was one of the scenarios that was proposed by HP. See
            ftp://ftp.pwg.org/pub/pwg/wbmm/white/Use_Cases_7.pdf
    <ftp://ftp.pwg.org/pub/pwg/wbmm/white/Use_Cases_7.pdf> , the basis for a
    requirements document, but now almost two years old. In refocusing the
    spec to the original intent, the operations that might be desirable to
    support this mode were dropped. Perhaps we should also have dropped any
    reference to the use of WIMS for internal management, but it was felt
    that WIMS does include features useful for this mode as well.
            
    >
    > (3) For WIMS within an enterprise, the model of direct admin
    > preconfiguration of lots of WIMS Agents doesn't work.
              
            - WIMS specifically did not include either service advertizing
    or discovery. The third party fleet model, such capabilities would be a
    security risk. The intent was that the right to obtain information from
    a service must be initiated at the site; indeed, all communication must
    be initiated from the site. For internal management, other protocols
    exist to allow discovery. SLP and LDAP might be good choices. UPNP would
    seem to be inapplicable.
    >
    > (3a) What protocols for service advertising (SLP, UPnP)
    > should a WIMS Agent use?
              
    >
    > (3b) What protocols for service discovery (SNMP Ping, LDAP,
    > DNS-SD, UDDI) should a WIMS Manager use?
    >
    > (4) How can a WIMS Manager immediately begin management of a
    > WIMS Agent (i.e., where is the Management Interface operation
    > 'BeginManagement')?
            - Again, the premise is that a manager cannot begin management
    of a device until that device has directly or indirectly (through a
    proxy) granted the manager that right.
              
            Bill Wagner, Chairman, WIMS
            -------------- Original message --------------
            
    > Hi,
    >
    > [This just _bounced_ from 'wims@pwg.org' - huh?]
    >
    > Only Rick Landau (Dell) and I called in today. While we waited

    > for ephemeral others, Rick asked some questions about the WIMS

    > Protocol itself:
    >
    > (1) Why is the WIMS Protocol only explained in terms of the
    > Schedule and fleet management / firewall traversal?
    >
    > (2) Why isn't there a second top-level diagram showing the use

    > of WIMS _within_ an enterprise, specifically _without_ a
    > proxy (i.e., small network of WIMS-capable imaging systems)?
    >
    > (3) For WIMS within an enterprise, the model of direct admin
    > preconfiguration of lots of WIMS Agents doesn't work.
    >
    > (3a) What protocols for service advertising (SLP, UPnP)
    > should a W! IMS Agent use?
    >
    > (3b) What protocols for service discovery (SNMP Ping, LDAP,
    > DNS-SD, UDDI) should a WIMS Manager use?
    >
    > (4) How can a WIMS Manager immediately begin management of a
    > WIMS Agent (i.e., where is the Management Interface operation
    > 'BeginManagement')?
    > (This assumes that an LDAP or Kerberos user identity (e.g.)
    > already exists for both the WIMS Manager and WIMS Agent.)
    >
    > Good questions that need clear answers in the spec.
    >
    > I'd like to note that Rick feels that Dell wouldn't consider
    > deployment of WIMS for enterprise service management based on
    > the Schedule-centric fleet management operations sequences.
    >
    > Rick volunteered to write paragraphs describing solutions to
    > some of the above questions for addition to the spec. At
    present,
    > Rick can't volunteer to be the principal editor of the WIMS
    spec.
    > > In the interests of encouraging actual deployment of WIMS, I

    > agree with Rick that the spec should support both models
    > (enterprise and fleet management)?
    >
    > Same time next week - Wednesday 15 June
    >
    > Call-in US Toll-free: 1-866-365-4406
    > Call-in International/Toll: 1-303-248-9655
    > Participant Identification number: 2635888#
    >
    > Cheers,
    > - Ira
    >
    >
    > Ira McDonald (Musician / Software Architect)
    > Blue Roof Music / High North Inc
    > PO Box 221 Grand Marais, MI 49839
    > phone: +1-906-494-2434
    > email: imcdonald@sharplabs.com
    >
    > Ira McDonald (Musician / Software Architect)
    > Blue Roof Music / High North Inc
    > PO Box 221 Grand Marais, MI 49839
    > phone: +1-906-494-2434
    > email: imcdonald@sharplabs.com
    >
    > -----Original Message-----
    > From: Harry Lewis [mailto:harryl@us.ibm.com]
    > Sent: Wednesday, June 08, 2005 3:33 PM
    > To: imcdonald@shar! plabs.com; thrasher@lexmark.com;
    wamwagner@comcast.net;
    > Richard_Landau@Dell.com
    > Subject: Sorry I missed WIMS call today - will be available
    next week
    >
    >
    >
    > Sorry, after posting my warning to you folks... I ended up in
    a strategic
    > customer briefing that I just could not escape from.
    > I have had to postpone my vacation for business reasons which
    should make me
    > available for a call on the 15th (I'd previously begged off
    that one).
    > Was there a call today? Minutes?
    > ----------------------------------------------
    > Harry Lewis
    > IBM STSM
    > Chairman - IEEE-ISTO Printer Working Group
    > http://www.pwg.org
    > IBM Printing Systems
    > http://www.ibm.com/printers
    > 303-924-5337
    > ----------------------------------------------
            



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