WIMS> When are counters reset, if ever?

From: Richard_Landau@Dell.com
Date: Tue Aug 14 2007 - 15:13:33 EDT

  • Next message: McDonald, Ira: "WIMS> CIM - Posted 3 printing classes (14 August 2007)"

    General question for WIMS people. A question has arisen in the PDM
    (projector mgt) group that I would like to hear opinions on.

    Question: When, if ever, are counters such as prtMarkerLifeCount and
    prtAlertAllEvents reset? It has been proposed that similar counters in
    projectors and displays should be reset if the entire device is reset to
    factory defaults, such as might happen when a printer is redeployed; or
    when a service person decides that they ought to be reset.

    These suggestions are not exactly the same as the distinctions made in
    the Counter spec. Personally, I think any such counters should be
    implemented with lifetime persistence. It's an odometer; turning it
    backwards is at least nonsense if not fraud. But I don't know what
    various existing devices might do, or what best current practice is, so
    that would be interesting to know, too.

    Opinions, please.

    Q: When should such so-called "life counters" be set to zero?

    A. Never.
    B. When the device is reset to factory defaults.
    C. When an authorized service person says so.
    D. When someone replaces the controller board.
    E. Other (please specify) _________________

    Thanks very much for your time and thoughtful answers.

    rick
    ----------------------
    Richard_Landau(at)dell(dot)com, Stds & System Mgt Architecture, CTO
    Office
    +1-512-728-9023, One Dell Way, RR5-3, MS RR5-09, Round Rock, TX 78682

    This archive was generated by hypermail 2.1.4 : Tue Aug 14 2007 - 15:13:43 EDT