PMP> Top 25 minus 4 conditions/alerts proposal

PMP> Top 25 minus 4 conditions/alerts proposal

JK Martin jkm at underscore.com
Fri May 2 14:02:03 EDT 1997


Bob,


> As the deadline for MIB updates and clarifications is today, I propose the 
> following.
> 
> 1) Put the table of ~25 Printer Conditions (as posted in err4.doc) in the 
> Printer MIB document.
> 
> 2) I withdraw my suggested wording.


Hold on a minute.  You also made some excellent contributions regarding
other aspects of the document that did not involve the "offline" issue.
I certainly hope we retain those, don't you?  (Besides, Chuck has probably
already made the changes...  ;-)




And thanks for making me realize that I did not follow up (in my message)
to describe the scenarios resulting from my proposed changes:


> It is apparent that we disagree on how it is best to present printer 
> condition information to our customers. As such, it should be left up to 
> the printer vendor to decide the best implementation for their customers. 
> When a generic management app interprets the Alert Table it may show the 
> user either of the following:
>    RED: Printer offline
>    YEL: Low toner
> or
>    RED: Low toner
> 
> To me the first says that the printer can be put back online to continue 
> printing; the second says the printer must have toner added to continue 
> printing. Let each vendor decide what is appropriate.


Based on my proposal, here is the scenario:


 1. Toner goes low, printer goes offline.  User sees this display from
    the management app:


	RED: Printer has stopped due to low toner


 2. User goes to printer, presses "Continue" (or whatever).  User now
    sees this display from the mgmt app:


	YELLOW: Printer is low on toner


That is, once "Continue" is invoked, the RED (critical) alert is removed
from the table, and is replaced with a YELLOW (non-critical, warning) alert.


You say:


> Let each vendor decide what is appropriate.


Ok, so we don't agree here.  We need to vote on this as quickly as possible.


	...jay



More information about the Pmp mailing list